by pdisalvo | Apr 5, 2017 | ACE Delivery Questions, ACE Help |
Did you receive an email from ACE about a “broken token” or did you notice a red “Reset” button in your ACE Social Network setup area?  In short, a broken-token means ACE no longer has permission to post to your social media account.  When you initially created a...
by pdisalvo | Dec 29, 2016 | ACE Delivery Questions |
This is assuming that you have already completed the Social Network Setup steps to connect ACE to Facebook. As of August 2018, Facebook only allows services like RISMedia’s ACE to post to Facebook Pages. RISMedia’s ACE can no longer post to your personal...
by pdisalvo | Nov 23, 2016 | ACE Delivery Questions |
Question: Why don’t I see an auto-post to my social media site? Answer:  There are three possible reasons for not seeing an automatic post to your social media site: 1) Time. 2) You have not elected to auto-post. 3) Your social media connection has expired.  ...
by ekingston | Aug 29, 2016 | ACE Help |
The ACE Dashboard is your one stop shop for quick access to key ACE components. The ACE Dashboard will show your “Account Setup” – a quick measure of your account setup status. Example. have your completed your profile? Have you connected ACE to...
by ekingston | Aug 29, 2016 | ACE Help |
With ACE you can update your social media sites anytime with content branded to you! As you know, if you have auto-posting “ON” ACE will post to your selected social media site(s) automatically. However if you would like to update your social media...